Shared team inbox
Chat with customers in real time from one inbox: quick replies, emoji, attachments and voice notes. No more juggling a personal phone.
WhatsDesk connects your WhatsApp Business number to Shopify so your team can chat, automate every order moment, run campaigns and let an AI agent reply — all from one shared inbox.
Free plan available · No ban risk · Official Cloud API
One app for your whole WhatsApp workflow — from the first hello to the repeat order.
Chat with customers in real time from one inbox: quick replies, emoji, attachments and voice notes. No more juggling a personal phone.
Send order confirmations, shipping updates, welcome and out-of-hours replies automatically — and recover abandoned carts.
Broadcast a promotion to a customer segment by tag, or schedule a message for later. Opt-in and STOP/unsubscribe are built in.
An optional AI agent drafts replies for your approval, or answers on autopilot — using your own AI key, off by default.
Send products from your catalog with a buy link, collect structured answers with WhatsApp Flows, and close the sale in the conversation.
Add a floating WhatsApp button to your store. Every conversation drops straight into your inbox — and counts toward revenue attribution.
Many cheap WhatsApp tools use unofficial automation, QR pairing or WhatsApp Web scraping that violates WhatsApp's terms and can get your business number permanently banned. WhatsDesk runs entirely on Meta's official WhatsApp Business Platform (Cloud API), so your number stays safe and your messages are delivered reliably.
Link your WhatsApp Business (Cloud API) number to Shopify in a couple of clicks.
Turn on order, shipping and abandoned-cart messages, and reply to customers from the shared inbox.
Run campaigns, add the storefront button and let the AI agent help — then watch the revenue your chats drive.
WhatsApp conversation fees are billed separately by Meta and vary by country.
Yes — WhatsDesk connects to a Meta WhatsApp Business (Cloud API) number, which is free to create at business.facebook.com. The app guides you through connecting it.
No. WhatsDesk uses only the official WhatsApp Business Platform. It never uses unofficial automation or WhatsApp Web, which is what gets numbers banned.
Customer-facing messages are sent in the languages your store has installed, picked by each customer's language with a sensible fallback. The app admin is available in 6 languages.
Yes. WhatsDesk detects abandoned checkouts and sends a recovery message (and follow-ups) automatically to customers who opted in.
There's a free plan, and Pro is $7.99/month or $79.99/year. WhatsApp conversation charges are billed separately by Meta and depend on the recipient's country.
Yes — a floating chat button installs from your theme editor in one click. Conversations from it land in your WhatsDesk inbox.
Install WhatsDesk and turn conversations into orders — with the inbox, automations and AI built for Shopify.
Get WhatsDesk on the Shopify App StoreComing soon to the Shopify App Store