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Turn WhatsApp into your best sales & support channel
WhatsDesk connects your WhatsApp Business number to Shopify so your team can chat, automate every order moment, run campaigns and let an AI agent reply — all from one shared inbox.
Everything you need to sell & support on WhatsApp
One app for your whole WhatsApp workflow — from the first hello to the repeat order.
Shared team inbox
Chat with customers in real time from one inbox: quick replies, emoji, attachments and voice notes. No more juggling a personal phone.
Order & shipping automations
Send order confirmations, shipping updates, welcome and out-of-hours replies automatically — and recover abandoned carts.
Campaigns & broadcasts
Broadcast a promotion to a customer segment by tag, or schedule a message for later. Opt-in and STOP/unsubscribe are built in.
AI agent
An optional AI agent drafts replies for your approval, or answers on autopilot — using your own AI key, off by default.
Sell inside the chat
Send products from your catalog with a buy link, collect structured answers with WhatsApp Flows, and close the sale in the conversation.
Storefront chat button
Add a floating WhatsApp button to your store. Every conversation drops straight into your inbox — and counts toward revenue attribution.
Built on the official WhatsApp API — no risk of bans
Many cheap WhatsApp tools use unofficial automation, QR pairing or WhatsApp Web scraping that violates WhatsApp's terms and can get your business number permanently banned. WhatsDesk runs entirely on Meta's official WhatsApp Business Platform (Cloud API), so your number stays safe and your messages are delivered reliably.
Simple pricing
Free: $0/mo. Pro: $7.99/mo (or $79.99/yr). WhatsApp conversation fees are billed separately by Meta and vary by country.
Frequently asked questions
Do I need a WhatsApp Business API account?
Yes — WhatsDesk connects to a Meta WhatsApp Business (Cloud API) number, which is free to create at business.facebook.com. The app guides you through connecting it.
Will my number get banned?
No. WhatsDesk uses only the official WhatsApp Business Platform. It never uses unofficial automation or WhatsApp Web, which is what gets numbers banned.
In what languages are messages sent to customers?
Customer-facing messages are sent in the languages your store has installed, picked by each customer's language with a sensible fallback. The app admin is available in 6 languages.
Does it work with abandoned carts?
Yes. WhatsDesk detects abandoned checkouts and sends a recovery message (and follow-ups) automatically to customers who opted in.
What does it cost?
There's a free plan, and Pro is $7.99/month or $79.99/year. WhatsApp conversation charges are billed separately by Meta and depend on the recipient's country.
Can I add a WhatsApp button to my store?
Yes — a floating chat button installs from your theme editor in one click. Conversations from it land in your WhatsDesk inbox.