Terms and conditions

A. INTRODUCTION

B. GENERAL AND CONTACT INFORMATION

C. PROCESSING OF ORDERS

D. ACCEPTED PAYMENT METHODS

E. PRODUCT AVAILABILITY

F. RETURN POLICY ON ACQUISITIONS OF LICENSES OF USE OF SOFTWARE PRODUCTS

G. LICENSE SOFTWARE PRODUCT

H. SHOPIFY APPS

I. TRADEMARKS, COPYRIGHTS AND INDUSTRIAL PROPERTY

A.- INTRODUCTION:

These particular conditions of the online store operated by idnovate.com, Innovación y Desarrollo, SCP (hereinafter: "STORE") are offered as background information to the purchasing process and supplement the general terms and conditions governing the General use of the website accessible through https://www.idnovate.com (hereinafter the "Website").

The performance of any purchase through Store necessarily implies acceptance of the terms and conditions of access and use the website, as well as these terms and conditions, without objection or reservation of any kind.

Only you can make purchases at the store, users who have successfully completed their registration and have not been excluded from it or the website.

B. GENERAL AND CONTACT INFORMATION:

idnovate.com, Innovacion and Desarrollo, SCP is a Spanish company with VAT number: ESJ66018995 and registered in Barcelona (Spain), Avda. Via Augusta, 15-25 Sant Cugat del Vallés.

Any incidents, complaints or claims relating to purchases made in the store, there will be communicated to the email address: info@idnovate.com

Prices shown are excluding taxes.

C. PROCESSING OF ORDERS:

Orders will be processed by the store, where the user will be informed prior to the completion of each purchase the exact amount of each of your orders.

D. ACCEPTED PAYMENT METHODS:

We accept payments by card, Bizum, bank transfer, Google Pay and PayPal. All transactions are protected by SSL encryption, which guarantees both the identity of the payment organization and the confidentiality of the data.

E. PRODUCT AVAILABILITY:

STORE shows product information available at the time to sell.

If for some reason it is not possible to provide any of the component products of an order, we will contact you. As soon as possible to inform you of this fact and proceed to refund its price.

ATTENTION: software products marketed by Store involve the acquisition of a right to use them under the terms provided in the "F. LICENSE SOFTWARE PRODUCT" section of these terms of sale.

In avoidance of misunderstandings noted that these software products are not sold, but under the transactions, if any, are made in the store, a license on the same terms shall be acquired is indicated in These terms and conditions of sale.

F.- RETURN POLICY FOR THE PURCHASE OF SOFTWARE LICENSES

The conditions applicable to returns of products and services sold through THE STORE are governed by the current Return Policy, available at the following link:

https://www.idnovate.com/en/content/10-refunds

The user acknowledges having read and accepted the Return Policy before making any purchase. In the event of any discrepancy between these General Terms and Conditions and the Return Policy, the provisions of the Return Policy in force at the relevant time shall prevail.

The purchase of software licenses, modules, and other digital products shall be subject to the provisions set out in the aforementioned Return Policy.

G. USE LICENSE SOFTWARE PRODUCT:

Conducting transactions software product implies the full and unreserved ACCEPTANCE OF THESE TERMS NON-EXCLUSIVE LICENSE OF USE:

G.i. Scope of application

These terms establish the conditions of the non-exclusive license to use extensions for e-commerce platforms "Magento" (hereinafter: the "Magento Extensions") and "PrestaShop" (hereinafter: the "PrestaShop Modules"), developed by idnovate.com, Innovación y Desarrollo, SCP, VAT number ESJ66018995 and registered in Barcelona (Spain), Avda. Via Augusta, 15-25 Sant Cugat del Vallés (hereinafter: "idnovate.com"), and marketed through the store.

These license terms are an integral and inseparable part of the terms of sale of software products marketed through the STORE part.

The licensee through the acceptance of the terms and conditions of the license expresses its full and unreserved acceptance thereof and which has full legal capacity to contract and not be subject to any cause of disability, and that the data provided through the corresponding form are accurate and correspond with reality being, otherwise liable for any damages to which idnovate.com had to answer to others.

Prices are excluding taxes.

G.ii.- Authorized Use

Through this agreement and always depending on processed through the SHOP -and actually charged by idnovate.com- transactions, the licensee is granted a non-exclusive and perpetual use the Magento extensions and / or Modules PrestaShop.

All intellectual property rights on Magento Extensions and PrestaShop Modules (where appropriate by including images, photographs, animation, video, audio, music, text and other elements that are part of the Magento Extensions and Modules PrestaShop) and where appropriate by the documentation correspond to idnovate.com or its suppliers. The PrestaShop Magento extensions and modules are protected by international laws and treaties relating to property rights. Therefore, the licensee must use Magento Extensions and Modules PrestaShop any other material protected by intellectual property laws, unless otherwise provided under this License.

Lease or resale of Magento Extensions and Modules PrestaShop is prohibited. The licensee shall not lease or rent the Magento Extensions Modules PrestaShop nor to any third party.

The license granted by THE STORE for all products is only valid once and for a single online store. The licensee only benefits from a simple license to use the downloaded Magento Extensions and the PrestaShop / thirtybees Modules, which is non-exclusive, personal, global and for the entire duration of copyright. This license is valid for a single store.

In particular, the licensee shall not:

- Rent, sell, lease, assign, sublicense or transfer to third parties rights or licenses acquired from Magento Extensions and Modules PrestaShop.

- Transform, including translation, or perform modifications or derivative works of Magento Extensions and Modules PrestaShop.

This license shall automatically terminate if the licensee fails to meet the conditions set. In that case, you will be obligated to destroy all copies of any of the Magento Extensions and Modules PrestaShop and its components.

This license does not include other services such as:

(A) corrective maintenance in relation to problems caused by software not provided by or idnovate.com code, or software or code idnovate.com but has been modified or tampered with by personnel not belonging to idnovate.com; (B) corrective to problems caused by hardware not supplied by idnovate.com maintenance; (C) corrective to problems caused by the improper handling of Magento extensions or maintenance PrestaShop Modules; (D) install, upgrade or repair of third-party software, including operating systems.

G.iii.- Liability exclusion

The Magento PrestaShop extensions or modules developed by idnovate.com provide functionality not provided in default installations of software for on-line "Magento" or "PrestaShop" stores.

idnovate.com not responsible in any way for products that the licensee can be sold in its online store, which must comply with the terms and conditions of use of such software, in addition to local, state and supranational regulations that are of application.

idnovate.com not be held responsible for any incident that may cause the use of Magento PrestaShop extensions or modules on the transactions made in the online store of the licensee and not be liable for service interruptions or drops of any kind.

idnovate.com seller does not offer any warranty, express or implied, and accepts no responsibility for the completeness, accuracy, availability, timeliness, security or reliability of Magento PrestaShop extensions or modules. idnovate.com not be liable for any damage, loss of data or any other damage in connection with Magento PrestaShop extensions or modules.

idnovate.com reserves the right to unilaterally withdraw the license of Magento PrestaShop extensions or any licensee who violates any of the principles governing this agreement modules.

idnovate.com makes no guarantee that Magento PrestaShop extensions or modules meet the needs of the licensee uninterrupted, secure or error-free manner.

H. SHOPIFY APPS

H.i.- Data processed by the WhatsApp Chat app

Data we process. When a logged-in customer interacts with the WhatsApp button/widget on your store, we record an analytics event that may include the Shopify customer identifier, along with non-personal event data (widget, agent, page, device, country, session). When an order is paid, we receive Shopify's order notification and store the order identifier and order total to attribute that order to prior widget clicks (return-on-investment / ROI analytics).

Purpose. This data is used solely to provide you with performance analytics and revenue attribution for the WhatsApp widget. We do not use it for any other purpose, do not sell it, and do not use it for automated decision-making with legal effects.

Role. We act as a data processor on behalf of the merchant (data controller).

Retention. Analytics data is retained for at most 24 months, then permanently deleted.

Security. Data is encrypted in transit (HTTPS/TLS), and identifiers (customer and order) are encrypted at rest (AES-256).

Rights / deletion. We honor customer- and shop-data deletion requests via Shopify's compliance webhooks (customers/redact, shop/redact).

I. TRADEMARKS, COPYRIGHTS AND INDUSTRIAL PROPERTY

We own all rights to the designs and information contained on our websites, including our website for Spain (www.idnovate.com). You are only authorized to print those parts of our Spain website for the purposes of ordering products on our Spain website. You must refrain from making use of the material on our website for any other purpose.

"idnovate" is a registered trademark of our property (M4106605(7)), and other products that appear on the website may contain registered trademarks of other entities, which should not be copied or used without the permission of said entities.